A great track record, lots of experience, and a thorough process are required to get the job done, but really it’s finding the right personalities to fit our CRI culture that makes the difference. We’ve built a solid team made up of the best people in the industry. How do we know they’re the best? Simple. They go beyond talent and work ethic on a daily basis: they also make having fun a part of their own job requirement.

Field Project Manager

Job Summary:
The Field Project Manager (FPM) is the CRI representative for our customers, installation partners and other 3rd party suppliers in the field. In this role they are responsible for managing the installation process of a given project including on-site supervision. Specifically, they oversee any installation subcontractors and other outside suppliers. They are responsible for the quality of the work, meeting agreed schedules and ensuring complete customer satisfaction for the work performed. They are also responsible for providing documentation, specifications, and all other pertinent details relating to any product issues, labor changes and/or field conditions to the internal team for resolution.

Summary of Responsibilities:

Organizational Interface

  • Respond to internal requests for FPM services and identifies scope of project FPM oversite requirements
  • Interface with project principals, project managers, designers and project coordinators during the “Kick Off” meeting when a project is initiated to provide subject matter expertise early in the project delivery process. On an as needed basis they communicate to the various team members throughout installation if there are any changes to project status, schedule and/or scope, to ensure overall customer satisfaction
  • Provide installation technical consultation to team members, installers, customers, and suppliers as needed
  • Perform plan checks to verify accuracy of technical design specifications and product counts vs. installation drawings/documentation as well as validate design application integrity

Installation Planning

  • Perform site surveys to include path of travel, elevator dimensions, field measurements of new and existing spaces, architectural elements and electrical/data/AV locations related to furniture installation coordination
  • Identifies any potential site specific issues
  • Prepares inventory of existing product, as required
  • Participate in planning and preparing delivery and installation micro-schedules
  • Review drawings and installation requirements with lead installers prior to commencing installation work
  • Attend project meetings as needed and communicate project information to team

Installation Coordination & Supervision

  • Manage relationships onsite between General Contractor, Furniture Installers, and any other trades providing services under or in conjunction with CRI
  • Supervise installation through site visits; reviews status, performance and schedule adherence with lead installer or point of contact through third party vendors
  • Ensure that field paperwork is complete, accurate and processed in a timely manner (i.e. proof of delivery, change orders, product returned to the warehouse, packing slips, BOL’s etc.)
  • Manage field change orders and changes to scope of work; secure customer approval and process paperwork, as required

Punch List/Installation Close-out

  • Manage and lead punch walk upon project completion
  • Develop punch list via Plan Grid and/or Microsoft Excel, to ensure a seamless handoff of the punch list package to the Project Coordinator, and is available for any punch related questions.

Desired Skills and Experience:

Experience and Skills: 

  • Self-starting, solution-oriented, energetic, analytical, strategic, creative and results-oriented with a strong background in Project Management
  • Exceptional organizational, administrative and communication skills
  • Highly motivated and can manage their own work schedule with minimal supervision
  • Demonstrates professionalism, integrity and sound judgment in business transactions, and provides the highest level of customer satisfaction
  • Thorough understanding of installation; labor management, product assembly, material handling, staging and sequencing of product, field paperwork, etc.
  • In-depth product knowledge, including the ability to count and specify product from plans or existing workstations
  • Basic knowledge of contract furniture processes: layout and planning, order preparation, order entry/management, project management, warehousing/delivery/installation
  • Basic knowledge of third party practice as it relates to installation implementation; interior construction, building management, furniture manufacturing, shipping logistics, electrical/cabling subcontracting, and building codes (as they relate to furniture),

College degree preferred with a minimum of at least 2 years of project management experience in a related field. Furniture installation experience a plus.  


This position does require regular visits to customer sites. The FPM must possess and maintain a current valid Driver’s License with adequate Insurance and a willingness to travel within the San Francisco Bay Area. This position requires certain physical demands:

  • While performing the duties of this job the employee may be required to travel and to walk jobsites
  • Must be able to lift up to 50 lbs. occasionally
  • Requires standing, walking, repetitive motions, listening and hearing ability and visual acuity
  • While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions; and, active construction job sites

Additionally, At times a project will require you to be available early morning, evening and/or weekend work.  

If interested in applying to this position, please send your cover letter and resume to


Job Summary:

Provides design services to Sales and Project Managers including programming, space planning, typical development, finish selection, working/installation drawings and specifications. Work closely with team to ensure accurate plans and specifications, conformance to client’s requirements and all applicable codes. Commit to create high quality project deliverables and a high level of internal and external customer service. Creatively solves design problems and provides design consultation with both the project team and the client. Is proactive in understanding the project scope, timelines, details, and programming.

Summary of Responsibilities:

Design Process

  • Review Design Service request (DSR); acknowledges receipt and dead line.
  • Participates in client meetings and internal team meetings throughout the life of the project.
  • Participates in mock up review with client and project team.
  • Engages in project by visiting the site, participating in internal kick-off meetings, and tracking design tasks and progress in team and department documents and spreadsheets.
  • Develops block and space plans; gains customer approvals.
  • Develops finished working drawings for specifications and installation; validates plans against construction, electrical engineering, and A&D drawings; validates compliance to building and ADA codes.
  • Lays out electrical/data locations for specified product.
  • Creates 3D drawings, elevation, and renderings that illustrate the potential of the design to help sell the proposed furniture to the client.
  • Created finish sheets and boards, to provide visual representation to the project team and client to confirm design development.
  • Develops product specifications in drawing and worksheet; plan check specifications against plans; prepare specifications order-entry ready.
  • Prepares client ready design documentation and organizes deliverables in a clear and presentable manner.
  • Manages changes and revisions, and organizes drawing files accordingly.
  • Conducts field measures and punch-list review with field project managers or project managers when applicable.
  • Collaborates with ancillary department to develop cohesive furniture package and provide design consultation on finishes, form, function, and style.
  • Actively tracks and logs design hours for the life of the project and can evaluate past records to estimate hours needed for future projects.

Departmental Practices

  • Maintains detailed and extensive project documentation, including records of all key decisions, phone conversations, approvals and sign-offs, and notes from project meetings.
  • Manages adherence to deadlines and quality of design work and specifications.
  • Stays current on product updates, discontinuations, trends and new releases, technology, industry events, and market needs.
  • Communicates effectively and collaborates with internal project team.
  • Shares “lessons learned” with functional team to enhance knowledge amongst the group.
  • Effectively self-manages workload, deliverables, and deadlines.
  • Engages in the project from start to finish, offering design consultation throughout the life of the project.

Experience & Skills:

  • College degree in interior design, architecture or related field preferred.
  • 2-5 years of working interior design experience.
  • Computer literate with proficiency in AutoCAD, CAP 20-20, Sketch-Up, and CET.
  • Strong interpersonal and communication skills and the ability to interact effectively with a wide range of people both within and outside the company.
  • Strong organizational and administrative skills.
  • Good oral and written communication skills.
  • A commitment to professionalism, integrity and sound judgment in business transactions.
  • Able to provide the highest level of customer satisfaction.

Contract Furniture/Industry Knowledge

  • Knowledge of contract furniture product desired, including systems, filing, case goods and seating.
  • Strong knowledge of interior design field and current practices.
  • Understanding of workplace environment issues (ergonomics, technology integration, teaming, alternative officing, etc.).
  • Working knowledge of contract furniture, building codes, ADA regulations, Electrical Code, etc.
  • Understanding of contract furniture processes, facility needs, including order preparation, project management, order management and delivery/installation.