Careers

A great track record, lots of experience, and a thorough process are required to get the job done, but really it’s finding the right personalities to fit our CRI culture that makes the difference. We’ve built a solid team made up of the best people in the industry. How do we know they’re the best? Simple. They go beyond talent and work ethic on a daily basis: they also make having fun a part of their own job requirement.

We are always looking for talented and creative people, if you are interested in a career at CRI, please send an email with your resume to vratcliff@cri-sf.com

Field Project Manager

Job description
Based in San Francisco, CRI is a top tier commercial furnishings company focused on excellence in project execution. We have a passion for great design and making the process fun. 
 
The Field Project Manager (FPM) is the CRI representative for our customers, installation partners and other 3rd party suppliers in the field. In this role they are responsible for managing the installation process of a given project including on-site supervision. Specifically, they oversee any installation subcontractors and other outside suppliers. They are responsible for the quality of the work, meeting agreed schedules and ensuring complete customer satisfaction for the work performed. They are also responsible for providing documentation, specifications, and all other pertinent details relating to any product issues, labor changes and/or field conditions to the internal team for resolution.

Summary of Responsibilities:

Organizational Interface

  • Respond to internal requests for FPM services and identifies scope of project FPM oversite requirements
  • Interface with project principals, project managers, designers and project coordinators during the “Kick Off” meeting when a project is initiated to provide subject matter expertise early in the project delivery process. On an as needed basis they communicate to the various team members throughout installation if there are any changes to project status, schedule and/or scope, to ensure overall customer satisfaction
  • Provide installation technical consultation to team members, installers, customers, and suppliers as needed
  • Perform plan checks to verify accuracy of technical design specifications and product counts vs. installation drawings/documentation as well as validate design application integrity

Installation Planning

  • Perform site surveys to include path of travel, elevator dimensions, field measurements of new and existing spaces, architectural elements and electrical/data/AV locations related to furniture installation coordination
  • Identifies any potential site specific issues
  • Prepares inventory of existing product, as required
  • Participate in planning and preparing delivery and installation micro-schedules
  • Review drawings and installation requirements with lead installers prior to commencing installation work
  • Attend project meetings as needed and communicate project information to team

Installation Coordination & Supervision

  • Manage relationships onsite between General Contractor, Furniture Installers, and any other trades providing services under or in conjunction with CRI
  • Supervise installation through site visits; reviews status, performance and schedule adherence with lead installer or point of contact through third party vendors
  • Ensure that field paperwork is complete, accurate and processed in a timely manner (i.e. proof of delivery, change orders, product returned to the warehouse, packing slips, BOL’s etc.)
  • Manage field change orders and changes to scope of work; secure customer approval and process paperwork, as required

Punch List/Installation Close-out

  • Manage and lead punch walk upon project completion
  • Develop punch list via Plan Grid and/or Microsoft Excel, to ensure a seamless handoff of the punch list package to the Project Coordinator, and is available for any punch related questions.

 
Desired Skills and Experience:

Education and Experience

  • College degree preferred with a minimum of at least 2 years of project management experience in a related field
  • Furniture installation experience is a plus

Essential Knowledge, Skills and Abilities

  • Strong verbal and written communication skills
  • Strong administrative and organizational skills
  • Highly motivated and can manage their own work schedule with minimal supervision
  • Demonstrates professionalism, integrity and sound judgment in business transactions, and provides the highest level of customer satisfaction

Contract Furniture/Technical Skills

  • Thorough understanding of installation; labor management, product assembly, material handling, staging and sequencing of product, field paperwork, etc.
  • In-depth product knowledge, including the ability to count and specify product from plans or existing workstations
  • Basic knowledge of contract furniture processes: layout and planning, order preparation, order entry/management, project management, warehousing/delivery/installation
  • Basic knowledge of third party practice as it relates to installation implementation; interior construction, building management, furniture manufacturing, shipping logistics, electrical/cabling subcontracting, and building codes (as they relate to furniture),

Requirements:

This position does require regular visits to customer sites. The FPM must possess and maintain a current valid Driver’s License with adequate Insurance and a willingness to travel within the San Francisco Bay Area. This position requires certain physical demands:

  • While performing the duties of this job the employee may be required to travel and to walk jobsites
  • Must be able to lift up to 50 lbs. occasionally
  • Requires standing, walking, repetitive motions, listening and hearing ability and visual acuity
  • While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions; and, active construction job sites

Additionally, At times a project will require you to be available early morning, evening and/or weekend work.  

 
If interested in applying to this position, please send your cover letter and resume to careers@cri-sf.com.

Project Manager

Job Summary:

The Project Manager provides overall project management for on-going corporate accounts (as required) as well as short and long term projects from inception to final close out. The Project Manager is responsible for product specification, design consultation, plan, coordinate and oversee all tasks, critical dates, customer and third party relations, budget and deadline requirements and ultimately customer satisfaction.  

Summary of Responsibilities:

  • Primary contact for all project related communications. 
  • Work in tandem with Project Principal (Salesperson) to set customer/project expectations and build customer relationships.
  • Analyze, plan, schedule and implement project requirements.
  • Establish overall project scope and lead internal project team to ensure a coordinated effort including: directing, and often participating in the design and specification process, overseeing pricing and order entry, developing project timelines, and advanced micro schedules, coordinating onsite installations and punch list resolution.
  • Conduct team meetings to ensure all team members understand their role and work requirements.
  • Manage the project budget to include tracking actual vs. projected pricing, order revisions, changes to scope and change orders.
  • Manage the project schedule to ensure product is ordered, delivered and installed on time.
  • Consult with architects, designers, manufacturers, contractors, sub-contractors and end-users to assist with programming, clarify furniture specifications and technical questions, and resolve issues as they arise.
  • Attend project/construction meetings as required.
  • Manage accurate and detailed record keeping, including budgets, pricing summaries, project notes, changes/revisions, and customer approvals.
  • Manage all final project close-out requirements.

Experience/Skills:

  • Bachelor’s degree required with a minimum of 4+ years of project management experience in a related field;
  • Self-starting, solution-oriented, energetic, analytical, strategic, creative and results-oriented with a strong background in Project Management;
  • Exceptional organizational, administrative and communication skills;
  • Working knowledge of construction projects, furniture relocation and installation, trucking, installation labor, furniture manufacturing and shipping, building management and current workplace issues;
  • Demonstrated commitment as a professional, with integrity and sound judgment in business transactions, and providing the highest level of customer satisfaction
  • Must be detailed, organized, flexible and service oriented with the ability to multi-task, problem solve and prioritize effectively;
  • Able to work effectively in a high pressure, deadline-intensive environment;
  • Working knowledge of PC and Microsoft Office software, including Excel, Word and MS Project or similar.   

Estimator

Position: Estimator
Status: Full Time, Non-Exempt 
Reports to: Vice President of Major Accounts

Job Summary:
Based in San Francisco, CRI is a top tier commercial furnishings company focused on excellence in project execution. The Estimator is responsible for providing accurate and timely pricing for entire scope of project, including specification research, quotation and compliance with company policy and procedure to ensure a fluid manufacturing process from order quotation through completion of project while maintaining customer order objectives and order profitability.

Summary of Responsibilities:

Organizational Interface

  • Interface with sales team and project managers to gain an understanding of the project scope, including product specifications and order requirements;
  • Communicate effectively with CRI project team, vendors, customers and customer representatives to resolve product and order questions to verify accurate pricing based on specifications and to eliminate delays in manufacturing due to specification errors;
  • Produce quotation documents for customer review within compliance of company policy, terms and processes to ensure timely placement of orders;
  • Generate purchase orders and related backup documentation for communication of project requirements to internal team and to vendors involved in the manufacturing process;
  • Resolve vendor price discrepancies in a timely manner and manage resolution of Work In-Process invoices through team communications and research; and
  • Reconcile customer purchase order to the CRI order to verify accuracy.

Product/Labor Estimating

  • Refine and detail customer specifications to ensure product accuracy in the manufacturing process;
  • Develop quotations with accurate product pricing, including all product upcharges, freight and supplementary fees to maximize project profitability;
  • Gather documentation from vendors and vendor representatives to validate pricing, gather order requirements, lead-times, material approvals and stock checks;
  • Detail project labor requirements and obtain accurate labor pricing based on scope of projects; and
  • Assist department in maintenance of vendor and customer databases.

Work Planning

  • Manage workload to meet required deadlines and provide updates on quotation status and general workflow to team;
  • Process orders and change orders in compliance with established company terms, policies and procedures while meeting manufacturing production deadlines;
  • Use provided technology, tools and software effectively to ensure efficient work processing; and
  • Manage deadlines and prioritize workload for multiple requests from multiple team members on an ongoing basis.

Requirements:

Bachelor's degree preferred with 2+ years of estimating/financial or industry experience.
Detailed, organized, flexible and service oriented with the ability to multi-task, problem solve and prioritize effectively.  Ability to work effectively in a high-pressure, deadline-intensive environment.  Working knowledge of Microsoft Windows and Office Suite: Word and Excel.